Privacy Policy

This policy applies to the Verdant Bastion Systems website and enquiries submitted through it. It is written for this fictional business and describes the intended handling approach; final processing arrangements depend on the configured website and any service contract.

Who is responsible

Verdant Bastion Systems is responsible for personal information collected through its business website enquiries, subject to applicable UK data protection law. For a client engagement, the parties’ written agreement will determine whether we act as a controller or processor for particular information.

Information we may collect

If you make an enquiry, we may receive your name, organisation, work email, phone number, service interest, approximate team size, message content, consent choice and the date and technical details associated with submission. Please do not include passwords, secret keys, payment information or unnecessary sensitive personal data.

Why we use it and our basis

• To review and respond to an enquiry, take steps at your request and manage a possible business relationship.
• To keep appropriate records of business communications and follow up on requested information.
• To secure, operate and troubleshoot the website and its form submission pathway.
• To meet legal obligations or establish, exercise or defend legal claims where necessary.

Depending on context, the lawful basis may be steps taken at your request before a contract, legitimate interests in operating the business and its website, consent where requested, or compliance with a legal obligation.

How information is shared

Enquiry submissions are handled through the configured B12 form submission service. We may also use carefully selected providers for website hosting, security or business administration where needed to operate the site. Providers receive only the information needed for their function and are subject to relevant contractual safeguards. We do not sell enquiry information or use it for unrelated advertising.

International handling

Website and service providers may process information in locations outside the United Kingdom. Where applicable, we use an approved transfer mechanism or other safeguard required by data protection law. The specific providers and locations depend on the configured platform and service arrangements.

Retention

We keep enquiry information only for as long as it is useful for responding, maintaining reasonable business records, meeting legal obligations or resolving disputes. Retention periods depend on the nature of the enquiry and whether it becomes a client relationship. Information that is no longer needed is deleted or securely disposed of, subject to legal or contractual retention requirements.

Cookies and analytics

This website includes platform-provided operational scripts. The platform may use technical storage or traffic-measurement mechanisms to support site operation and performance. No separate marketing pixel or advertising technology is intentionally configured by Verdant Bastion Systems on this site. The exact cookies or measurement data depend on the platform configuration; please use your browser settings to manage cookies and consult the platform provider’s privacy information for details about its processing.

Your rights

Depending on applicable law, you may have rights to access, correct, erase or restrict certain personal information, object to some processing, receive portable information, or withdraw consent where consent is the basis. You can also raise a concern with the UK Information Commissioner’s Office. We may need to verify your identity before responding.

Security and changes

We apply proportionate administrative and technical measures to protect information, while recognising that no website or transmission method can be guaranteed completely secure. We may update this policy when our practices or legal requirements change. The effective date above identifies the latest version.

Contact about privacy

For a privacy question or rights request, please use the Contact page and identify the request as a privacy matter. Avoid sending sensitive information through a general enquiry form.